Who we are

At AWSTOUR, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services through https://awstour.id.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Travel Preferences: Information about your travel interests, destinations, schedules, and special requests.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Trip Planning & Customization: To create personalized travel packages and recommendations based on your preferences.
  • Service Improvement: To analyze behavior and feedback for improving our tours, website, and customer service.
  • Communication: To respond to inquiries, send booking confirmations, travel updates, and promotional content.

3. Information Sharing and Disclosure

We are committed to protecting your privacy and do not sell your personal data. However, we may share your information under these conditions:

  • Service Providers: With trusted partners (e.g., hotels, airlines, tour operators, payment gateways) necessary to fulfill your bookings.
  • Legal Obligations: If required by applicable law or government requests, we may share your personal information accordingly.

4. Data Security

To ensure your personal information is safe, we implement the following measures:

  • SSL Encryption: All sensitive data transmitted through our website is protected by Secure Socket Layer (SSL) technology.
  • Restricted Access: Only authorized personnel have access to your information.
  • Routine Security Reviews: Our systems are regularly reviewed and updated to ensure strong data protection practices.

5. Your Rights

You have full control over your personal information, including:

  • Access: You may request a copy of your personal data held by us.
  • Correction: You may ask us to update or correct inaccurate data.
  • Deletion: You can request that we delete your data, except where required for legal or contractual obligations.
  • Opt-Out: You can unsubscribe from our marketing emails or communications at any time via the link provided in the email.

6. Cookies and Tracking

We use cookies and similar technologies to provide a better browsing experience:

  • Essential Cookies: Necessary for core website functions like booking or login.
  • Analytics Cookies: Help us understand website usage to improve performance.
  • Advertising Cookies: Enable us to show relevant ads based on your browsing behavior.

You can manage your cookie settings through your browser at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the revised effective date. We recommend reviewing this page regularly to stay informed of any updates.

8. Contact Us

If you have questions or concerns about this Privacy Policy or the way your information is handled, you can reach us at:

Email: info@awstour.id
Phone: 082244111553
Website: https://awstour.ide checked through an automated spam detection service.